ENGINEERING CLIENT ACQUISITION

Elevating growingbusinesses.

Discover Advertising helps businesses acquire, convert and retain more customers.

From the first impression to the next booking, we connect the work that helps your business grow.

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Built around your business.
Measured by what matters.
Explore the approach ↓

01 / WHAT WE DO

Attract the right people.
Make every next step count.

People need a reason to enquire, a clear next step and the right follow-up. We bring acquisition, conversion support and retention together, so each part of the journey supports the next.

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FIND YOUR NEXT CUSTOMER

Acquisition with intent.

Research, offer strategy, paid campaigns, creative and copy built around the people you want to reach and what makes them act.

  • Business and audience research
  • Paid acquisition and creative testing
  • Lead forms and qualification
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KEEP THE CONVERSATION MOVING

Support the next step.

Clear enquiry journeys and useful automation help interested people reach your team, with the context needed for a better conversation.

  • CRM and SMS follow-up
  • Booking reminders and lead routing
  • Landing page strategy and copy
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BUILD ON EVERY CUSTOMER

Give people a reason to return.

Thoughtful follow-up and clearer measurement help you look beyond the first sale and make informed decisions about what comes next.

  • Post-visit follow-up and rebooking
  • Tracking and monthly reporting
  • Ongoing review and optimisation
What’s additional?

Full landing page builds, reactivation, review and referral systems, and advanced lifecycle workflows can be added where they make sense. We agree the scope before work starts. Advertising spend is separate from our fees.

Acquisition
CRM + SMS
Tracking
Retention
Discover Advertising

THE WHOLE CUSTOMER JOURNEY

One connected view.
Clear responsibilities.

Explore how we think about each stage, where Discover contributes and where your team takes the lead.

START WITH UNDERSTANDING

Know the business.
Understand the customer.

We look at your offer, audience, economics, capacity and existing customer journey before recommending where to invest.

DISCOVER’S ROLE

Research the market, review the journey and shape a practical acquisition strategy.

YOUR TEAM’S ROLE

Share your business context, past results, customer knowledge and goals.

Stage 1 of 6 · Discover

The framework guides our thinking. Your agreed scope determines the work we deliver.

FOR THE BUSINESS YOU’RE BUILDING

You know the value
of what you do.
Let’s help more of the
right people see it.

See if we’re a fit ↗

02 / HOW IT WORKS

Built around your business.
Improved as we go.

We build a strong starting point, check the full journey and use what we learn to improve it. Your business context stays at the centre of each decision.

  1. 01

    Understand.

    We discuss your goals, how customers find you and what happens after they enquire. Together, we agree the opportunity, scope and responsibilities.

  2. 02

    Build.

    We develop the strategy, creative, lead capture, automation and tracking. Your team supplies access, business information and approvals.

  3. 03

    Launch.

    We check the campaign, enquiry journey and follow-up before going live. Your team is ready to respond when qualified opportunities arrive.

  4. 04

    Improve.

    We review lead quality and customer outcomes, test deliberately and adjust where the evidence supports it. Growth stays aligned with your capacity.

A USEFUL MONTHLY CONVERSATION

What happened. What it means. What we do next.

Reporting follows the journey from spend and qualified leads through to bookings, customers and repeat business, as far as reliable data allows. You get clear priorities, with meaningful updates between reports when a decision or action is needed.

Spend→Qualified leads→Customers→Repeat business
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03 / WHO IT’S FOR

You’ve built something worthwhile.
You’re ready to grow it.

Discover is for established businesses with a proven product or service and room to grow. You may already convert enquiries well, or want to improve the process as you invest in acquisition.

01

You have a good offer and capacity to deliver.

You know the value you bring and can look after the new customers you want to attract.

02

You’re ready to build on what’s working.

You want to attract more of the right customers and take a thoughtful approach to growth. You’re open to testing new ideas, learning from results and improving over time.

03

You’re confident turning qualified enquiries into customers.

When the right people enquire, you have the sales process and confidence to turn that interest into business. You know what converts well and are open to improving along the way.

04

You value expertise and open communication.

You’re willing to share access, give feedback on lead quality and work together on what the evidence shows.

04 / WHY DISCOVER

Care in the thinking.
Accountability in the work.

We believe growing a business takes a connected view of marketing and the discipline to act on what you learn.

Business first.

Your context shapes the strategy.

We start with your customers, goals and commercial realities. The campaign follows from that understanding.

Beyond the enquiry.

The journey deserves attention.

Qualification, follow-up and retention all affect the value of acquisition. We look for opportunities across that journey.

Evidence over noise.

Decisions need a reason.

We check data quality, learn from outcomes and protect what works. Cheap clicks alone don’t tell the whole story.

A FEW COMMON QUESTIONS

Before we get started.

What happens when I enquire?

Start by answering a few short questions about your business. We’ll review your enquiry and get in touch to arrange a conversation about where you are now, what you want to achieve and whether we’re a good fit. If it makes sense to move forward, we’ll outline the recommended approach, scope and fees before work starts. Book a call.

What type of businesses is this for?

Discover is for established businesses with a proven product or service, a clear customer need and capacity to grow. You should be confident delivering a good experience and turning suitable enquiries into customers. We look at your business and goals to assess fit, rather than relying on an industry label. See what makes a good fit.

How is this different from a marketing agency?

Our focus is the whole journey from attracting the right people to converting enquiries and encouraging repeat business. Alongside advertising, our agreed work can connect lead qualification, CRM and SMS follow-up, tracking and retention. We look at how those parts work together and measure progress against business outcomes, with clear responsibilities for Discover and your team. Explore our approach.

What does working together actually involve?

We begin with onboarding and a strategy conversation to understand your business, offer and goals. From there, we agree priorities and prepare the campaigns, creative, follow-up and tracking included in your scope. You provide business context, access, assets and approvals, and your team handles the conversations needed to close sales. Once live, we review performance, share what we’re learning and improve the work together.

How do you make sure the enquiries are qualified?

We agree what a suitable enquiry looks like for your business, then use audience targeting, clear messaging and relevant form questions to help attract and identify those people. Your feedback on enquiry quality and sales outcomes helps us refine the approach. Qualification improves relevance; it doesn’t mean every enquiry will become a customer.

Do I need to provide content or creative assets?

We’ll ask for your logo, brand guidelines, service information and any existing photos, videos or customer proof you have permission to use. Discover develops the advertising copy and creative included in your agreed scope. If new photography, video or other content is needed, we’ll agree what’s required and who will provide it before work starts.

LET’S PLAN YOUR NEXT STEP

Your next chapter.
Let’s plan it together.

Tell us where your business is today and where you’d like to take it. Let’s explore how acquisition, conversion and retention could support your next stage of growth.

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